Operations Executive - Imports & Exports

About the role

A full-time Operations Executive is sought to manage end-to-end import and export customs clearance operations in Colombo, reporting directly to the Head of Ocean Operations. The role links Sri Lanka Customs, customs brokers, transport vendors, port authorities and corporate clients, ensuring each shipment is processed, cleared and delivered with high compliance, accuracy and efficiency.

Key responsibilities

• Prepare, verify and lodge accurate customs declarations (CusDecs) and supporting trade documents within strict timelines.
• Represent the company before Sri Lanka Customs and regulatory authorities to obtain permits, approvals and clearances.
• Manage TIEP (Temporary Import for Export Processing) and BOI shipments, ensuring bond/guarantee compliance and timely re-export.
• Liaise with transport vendors, ports, Container Freight Stations and warehouses to organise cargo movement and delivery.
• Act as the main operational contact for clients and third-party agents, giving real-time shipment updates and resolving queries.
• Ensure accurate HS code classification, duty and tax calculations, and keep records for audits and compliance.

Required profile

• Diploma or degree in Logistics, Shipping, Supply Chain Management or a related field.
• 2 to 3 years of hands-on experience in freight forwarding, ocean operations or customs clearance (import and export).
• Valid Custom House Agent (CHA) pass/license from Sri Lanka Customs is an added advantage.
• Strong negotiation, attention to detail, problem-solving and ability to work under tight deadlines.

Required skills

• Import/export customs clearance documentation
• ASYCUDA/EDI systems
• MS Office
• Practical exposure to TIEP and bonded cargo is preferred

What we offer

• Direct hands-on exposure to international trade, bonded cargo and customs operations.
• Clear career progression within a growing global logistics network.