HR Operations Manager

About the role

People, Governance & Communications (PG&C) leads the implementation of the Group's people strategy, supporting talent management, succession planning and employee mobility. It is looking for an experienced HR Operations Manager to support the oversight and delivery of HR operations across the employee lifecycle, working closely with HR, Payroll, Finance, Risk, managers and employees.

Key responsibilities

• Support the delivery of HR operations across the employee lifecycle, ensuring accuracy, consistency and agreed service standards
• Coordinate payroll activities, including preparing and validating payroll inputs, employee changes, deductions, adjustments and issue resolution
• Manage employee records and data quality in line with data protection requirements
• Handle transfer and exit processes, including documentation, approvals, system updates and final payments
• Support risk and governance activities such as control checks, audit requests, issue tracking and remediation of gaps
• Provide operational reporting on payroll, employee movements, service performance, data quality and key HR metrics
• Build relationships with stakeholders to resolve queries and improve the employee experience

Required profile

• Bachelor's or master's degree in human resources, Business Administration, Finance, Management or a related discipline
• Experience in HR operations, preferably covering payroll, employee lifecycle processes, HR administration and employee records management
• Practical payroll experience and knowledge of joiner, mover and leaver processes
• Strong attention to detail, organisation and prioritisation, and clear communication skills

Required skills

• Payroll inputs, controls, reconciliations, statutory requirements and issue resolution
• Risk, governance and control frameworks, with ability to support audit or compliance reviews
• Data discipline and handling of confidential information

Candidates apply by submitting a full resume through the application process.