Head of Information Technology (IT)

About the role

ACBT is seeking an experienced and technically proficient Head of Information Technology to lead and manage the institution's IT infrastructure, systems, networks, software applications and day-to-day technology operations across its campuses and business operations. The role ensures the reliability, security, efficiency and continuous improvement of IT services and involves coordinating with the Australian IT team. It is a full-time senior management position.

Key responsibilities

• Manage IT infrastructure and networks across campuses, including LAN/WAN, Wi-Fi, routers, switches, firewalls, servers, backups and disaster recovery
• Oversee software and systems, including Microsoft environments, databases, enterprise applications and student management systems
• Act as the main IT liaison with the Australian IT team on policies, standards, cybersecurity and upgrades
• Oversee cybersecurity, access controls, antivirus, firewalls, data backup and business continuity, and conduct audits and risk assessments
• Lead and supervise the IT team, manage the helpdesk, set service standards and maintain asset registers and licence inventories
• Develop IT plans, manage budgets and procurement, evaluate technology solutions and manage vendor relationships

Required profile

• Bachelor's degree in Information Technology, Computer Science, Computer Engineering or a related discipline
• At least 8 years of relevant IT experience, including at least 3 years in a supervisory or IT management position
• Proven ability to manage IT projects, budgets, vendors and technical support teams
• Excellent communication skills and ability to work with international IT teams

Required skills

• Networking, server administration, IT infrastructure and enterprise software management
• Microsoft Windows Server, Microsoft 365, Active Directory
• Cybersecurity, backup solutions, disaster recovery and IT risk management
• Advantages: CCNA, CCNP, Microsoft or ITIL certifications; multi-site IT experience; higher education or multinational background

To apply, interested candidates submit their updated CV through the advertised recruitment channel.