Director of Engineering

About the role

The Director of Engineering reports to the Chief Technology Officer (CTO) and leads three or more engineering units within a development center. The role ensures high-quality product delivery, fosters a culture of innovation and collaboration, and aligns engineering work with company goals and customer expectations. It sits above Engineering Managers.

Key responsibilities

• Work order management: distribute work orders (excluding issue management) to Engineering Managers, protect teams from unplanned work, assess team capacity and stay informed on product capabilities.
• Quality and delivery: enforce entry and exit quality gates, validate and monitor time commitments, drive consistent effort estimation and hold release retrospectives.
• Team leadership and culture: foster a positive, high-performance culture, mentor Engineering Managers and train teams on standards, processes, domain knowledge and the technology stack.
• Customer engagement and presales: build relationships with customers, own responses to RFPs and RFIs, and coordinate product demos.
• Project governance and risk: take part in project status reviews and escalate risks appropriately.
• Capacity planning and budgeting: work with account and program managers on capacity plans, prepare and manage engineering budgets and optimise team utilisation.
• Strategic alignment: communicate company objectives, support process improvement and represent the company externally as a technology leader.

Required profile

• Proven experience leading large engineering teams and managing multiple managers.
• Strong understanding of software development processes, quality assurance and delivery management.
• Excellent leadership, communication and stakeholder management skills.
• Experience in budgeting, capacity planning and risk management.
• 15 years of software experience, including at least 5 years in leadership roles.