Credit Controller – Manage Receivables & Client Relationships

About the role

We are looking for a proactive Credit Controller to take ownership of client receivables, ensuring steady cash flow and strong client relationships. The successful candidate will balance firmness with professionalism while handling overdue invoices and payment queries.

Key responsibilities

• Monitor client accounts and keep accurate records of outstanding invoices and payments.
• Review aged receivables reports regularly and flag overdue balances.
• Contact clients via email and telephone to follow up on overdue invoices.
• Send payment reminders, statements, and invoice copies as needed.
• Investigate and resolve payment queries, invoice discrepancies, and account issues.
• Negotiate and agree on payment arrangements where appropriate.
• Allocate and record client payments accurately in the accounting system.
• Assist with bank and customer account reconciliations.
• Collaborate with bookkeeping and accounts teams to resolve outstanding balances.
• Use Xero or QuickBooks to review invoices, customer balances, payments, and account information.
• Provide regular updates on collection progress and outstanding debts.

Required profile

• AAT, ACCA, CIMA, CA or equivalent accounting qualification (full or part‑qualified) or a Diploma/HND/Degree in Accounting, Finance, Business or a related field.
• 2–3 years of experience in credit control, accounts receivable, bookkeeping or finance.

Required skills

• Xero
• QuickBooks