Area Manager - Food Service Outlets

About the role

Green Cabin, a heritage food brand founded in 1884, is hiring a full-time, on-site Area Manager based in Colombo. The manager oversees the performance and operations of several outlets in the assigned area, ensuring company standards are met and teams deliver excellent guest service.

Key responsibilities

• Monitor daily store activities and ensure adherence to company standards
• Supervise staff and support teams in delivering great guest service
• Review sales and cost reports and implement operational improvements
• Manage staffing levels and coordinate training and development for team members
• Handle escalated customer issues and maintain health and safety compliance
• Collaborate with leadership on promotional initiatives and business targets

Required profile

• Proven experience in multi-unit management or supervisory roles in food service, hospitality or retail
• Ability to work on-site across multiple locations in Colombo, with flexibility in hours including weekends and holidays
• Diploma or degree in Hospitality Management, Business Administration or a related field is an advantage

Required skills

• Leadership and people management, including coaching, performance management and team development
• Operational skills covering scheduling, inventory and store standards
• Business and analytical skills to interpret sales, cost and performance data
• Knowledge of food safety, hygiene regulations and guest service best practices