Tour Sales Executive – Luxury FIT

About the role

We are seeking a Tour Sales Executive to manage high‑end FIT and luxury travel enquiries for Trip Fusion DMC. The role involves creating bespoke itineraries, preparing accurate costings and converting enquiries into confirmed bookings while delivering exceptional service to discerning travellers.

Key responsibilities

• Handle high‑end FIT enquiries from initial brief through to confirmation.
• Design creative, personalised itineraries based on client interests and budgets.
• Prepare accurate costings and professional proposals within agreed timelines.
• Proactively follow up enquiries and work towards converting them into bookings.
• Coordinate with hotels, experience providers, transport suppliers and the operations team.
• Maintain strong destination, hotel and product knowledge.
• Develop new ideas, experiences and products for different markets.
• Maintain accurate booking information and client records.

Required profile

• 2‑3 years of experience in a similar role within an inbound tour operator or DMC.
• Previous experience handling FIT travel, preferably high‑end or luxury tours.
• Good knowledge of Sri Lanka’s hotels, destinations and experiences.
• Strong written and spoken English.
• Excellent organisational skills and attention to detail.
• Creative approach to itinerary planning and problem‑solving.
• Proactive attitude and willingness to take on responsibilities beyond day‑to‑day enquiry handling.
• Ability to work independently while collaborating closely with the wider team.