Tour Executive - Inbound Operations

About the role

EPICK TOURS is hiring an inbound tour executive to handle tour operations for visitors to Sri Lanka. The role covers inquiries, itineraries, bookings and coordination with hotels, transport and sightseeing services.

Key responsibilities

• Handle inbound tour inquiries and prepare customised tour itineraries.
• Coordinate hotel reservations, transportation and sightseeing arrangements.
• Communicate with overseas travel agents and international clients.
• Prepare tour quotations, costing and travel proposals.
• Manage tour operations from booking confirmation to completion.
• Coordinate with chauffeurs, guides, hotels and other service providers.
• Ensure smooth execution of tours and maintain excellent customer service.

Required profile

• Minimum 2 years of experience in inbound tourism (a must).
• Good knowledge of Sri Lanka's tourist destinations, attractions and travel routes.
• Experience preparing tour itineraries and costing.
• Excellent communication and coordination skills; good command of written and spoken English.
• Ability to work independently and as part of a team.

Required skills

• Computer literacy and knowledge of MS Office.
• Professional communication with international travel agents.

What we offer

• Salary package based on experience and qualifications.
• Career growth opportunities.
• Friendly and professional working environment.
• Opportunity to work with an international travel network.

To apply, interested candidates meeting the requirements should send an updated CV by email to the company, using "Application for Tour Executive - Inbound Operations" as the subject line.