Technical Advisor, Communications
Community for Understanding Scaling Processes (CUSP) · Colombo
Job description
About the role
Raising Voices is looking for a Technical Advisor, Communications to provide strategic leadership for its internal and external communications. The role ensures that the organization's work, learning, evidence and impact are communicated in compelling, accessible and value-aligned ways, and acts as the communication focal point coordinating efforts across teams and working with the Learning, VAW and VAC coordinators.
Key responsibilities
- Lead and manage digital communication platforms, including the website and social media channels, using analytics and audience insights.
- Develop, edit, produce and disseminate communication products such as publications, stories, reports, audio-visual content and campaign materials, working with graphic designers and service providers.
- Support knowledge management through documentation, archiving and accessibility of communication materials and institutional learning.
- Build relationships with media practitioners and coordinate media engagement around impact stories and events.
- Ensure safeguarding, confidentiality, data protection and consent standards are upheld, especially when engaging women and children.
- Lead the development, implementation and review of the communication strategy and act as custodian of the brand, ensuring consistent messaging, visual identity and tone.
- Stay up to date on communications trends and digital analytics, working with IT to assess reach and impact.
- In liaison with management, advise on crisis and risk communication and support timely, ethical responses.
- Lead planning, monitoring and review of communication workplans and budgets, and develop concepts, initiatives and procurement requests.
- Represent the organization in national, regional and global forums and serve as a communications focal point with partners, donors and stakeholders.
- Provide technical guidance, coaching and quality assurance to staff and consultants, and promote a culture of learning and reflection.
Required profile
- Bachelor's degree in communication, journalism, public relations or a related field; a master's or postgraduate qualification is an added advantage.
- At least five years of progressively responsible experience in communication, media engagement and knowledge management within an NGO.
- Strong experience managing multiple social media platforms, digital tools and analytics, and implementing organizational-level communication strategies, preferably in a feminist, human rights or social justice organization.
Required skills
- Strategic communications planning and brand management
- Digital communications and analytics
- Knowledge management and stakeholder engagement
- Risk communication
The application process requires a one-page reflective cover letter, a CV, academic documents and a completed online application form, with a deadline of Friday, 13 November 2026 at 5:00 PM EAT.
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Community for Understanding Scaling Processes (CUSP)
Colombo
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