Supervising Associate – Client Excellence – Account Excellence

About the role

The Account Manager in GDS supports account leadership in planning and implementing the global account activation strategy. Working closely with the Global Client Service Partner and Client Executive, the role drives account management excellence, sales, program management and client communications.

Key responsibilities

• Implement global Account Activation strategy, develop account plans and conduct maturity assessments.
• Manage annual global revenue planning, CRM processes, pipeline discipline and coordinate pursuit processes.
• Drive service quality assessments, financial reviews and operational metric monitoring.
• Collaborate with enabling functions such as offshore teams, EY Knowledge, Finance, Marketing and Brand to support account initiatives.

Required profile

• 6‑10 years experience in professional services delivering operational enablement across geographies.
• Proven project management, presentation and analytical abilities, with strong communication and consultative skills.
• Bachelor or Master degree in a relevant field; certifications in EY training preferred.

Required skills

• Tableau
• PowerBi
• Microsoft Excel
• Microsoft PowerPoint