Student Enrolment Executive (Sales)

About the role

The Executive – Sales and Student Enrolment will guide prospective students through the entire enrolment journey, providing accurate programme information and supporting them from inquiry to admission. This position combines sales expertise with a strong focus on student service within a private tertiary education institution.

Key responsibilities

• Respond to student and parent inquiries via phone, email, walk‑ins and online platforms, delivering precise details on programmes, fees, eligibility and campus facilities.
• Advise students on suitable programmes based on their interests, academic background and career goals.
• Assist applicants through all admission steps, including application submission, document verification, entrance tests, interviews and campus visits.
• Manage and track leads using CRM tools, follow up consistently, and achieve monthly enrolment targets.
• Conduct campus tours and represent the institute at education fairs, school visits, open houses and orientation events.
• Coordinate with academic, finance and administrative teams to ensure smooth onboarding and accurate information flow.
• Maintain up‑to‑date records of interactions and admission progress, and generate regular reports on enquiries, conversions and enrolment metrics.
• Support marketing campaigns by providing feedback from student interactions.
• Uphold high ethical standards, ensuring confidentiality and unbiased guidance.

Required profile

• Degree in Marketing, Business, Education or a related field.
• Strong communication skills, both written and verbal.
• Customer‑focused mindset with the ability to build rapport with students and parents.
• Organised, detail‑oriented and able to manage multiple enquiries simultaneously.

Required skills

• Proficiency with CRM tools for lead management and tracking.

What we offer

• Opportunity to work in a dynamic educational environment.
• Professional development and training in student recruitment and sales.
• Collaborative team culture focused on student success.