Social Media Sales Executive

About the role

We are seeking a motivated and results‑driven Social Media Sales Executive to join our growing team. In this role you will handle customer inquiries across multiple social platforms, promote our products and services, and convert leads into sales while building lasting relationships.

Key responsibilities

• Manage daily customer inquiries and messages on Facebook, Instagram, WhatsApp, TikTok and other social media channels.
• Respond promptly and professionally via chat and phone calls.
• Convert social media leads into successful sales and achieve monthly targets.
• Promote products and services through online channels and identify new sales opportunities.
• Maintain accurate records of leads, inquiries, orders and sales.
• Follow up with potential customers to nurture relationships.

Required profile

• Previous experience in online sales, social media sales, telesales or customer service is an advantage.
• Excellent communication and interpersonal skills.
• Strong English and Sinhala language abilities.
• Confidence in communicating with customers via chat and phone.

Required skills

What we offer

• Basic salary plus attractive sales commission.
• Performance‑based incentives.
• Opportunities for career growth in a supportive environment.
• Training and guidance in sales, digital marketing and social media.