Senior Network & Security Engineer

About the role

InTalent Asia is recruiting on behalf of its client for a Senior Network & Security Engineer based in Sri Lanka. This is a full-time position within managed services, network security and IT infrastructure, covering installation, troubleshooting, monitoring and incident management of network and security systems.

Key responsibilities

• Install, configure, maintain and upgrade network and security infrastructure.
• Provide Level 2 technical support for complex network and security incidents.
• Troubleshoot routing, switching, wireless, firewalls, load balancers, SD-WAN and security systems.
• Monitor infrastructure and investigate alerts using tools such as SolarWinds, NetFlow, Nagios and Wireshark.
• Manage incidents and service requests from start to resolution while meeting SLA targets.
• Work with vendors, carriers, suppliers and internal technical teams on escalations.
• Administer firewalls, authentication, access controls and security policies.
• Support AWS, Azure and GCP networking and security environments.
• Perform patching, backups, maintenance, capacity management and performance monitoring.
• Maintain asset records, configuration databases, technical documentation and knowledge-base articles.
• Contribute to problem management, automation and process improvement, and mentor junior engineers.

Required profile

• Diploma, TAFE qualification or tertiary education in Information Technology, Networking or a related discipline is highly advantageous.
• Relevant industry certifications in Networking, Security, Firewalls, SD-WAN, Cloud or related technologies.
• Minimum 6+ years of customer-facing technical experience.
• Minimum 6+ years of hands-on experience supporting network and security infrastructure.