Senior Manager - Automotive Detailing & Vehicle Care Services

About the role

Abans Auto, a fast-growing automotive company in Sri Lanka and exclusive authorized distributor of HERO motorcycles, YADEA electric two-wheelers and Hyundai passenger vehicles, is looking for a Senior Manager to lead its automotive detailing, vehicle care and enhancement services business. The role covers the day-to-day running of detailing centers and the management of value-added services such as ceramic coating and paint protection film.

Key responsibilities

• Lead and manage the detailing and vehicle care business to achieve revenue, profitability and growth targets.
• Oversee daily operations of detailing centers, ensuring high standards of service quality, efficiency and productivity.
• Manage vehicle detailing, ceramic coating, paint protection film (PPF), polishing, upholstery care and other value-added services.
• Develop business development initiatives, promotional campaigns and strategic partnerships to grow the customer base and service portfolio.
• Drive customer satisfaction and retention through excellent service delivery and prompt resolution of customer concerns.
• Monitor budgets, costs and profitability, and optimize operational efficiency.
• Lead, mentor and develop managers, supervisors, technicians and support staff.
• Ensure compliance with company policies, quality standards, workplace safety and environmental regulations.
• Identify industry trends, improvement opportunities and new service offerings.

Required profile

• Bachelor's degree in Business Management, Automotive Management, Mechanical Engineering, Marketing or a related field; professional qualifications in Operations Management or Business Administration are an added advantage.
• Minimum 8-10 years of experience in the automotive industry, vehicle care services, detailing operations or related businesses.
• Minimum 4-5 years in a managerial or senior managerial capacity.
• Proven experience managing automotive detailing centers, vehicle enhancement services or after-sales operations.

Required skills

• Experience with ceramic coating, paint protection film (PPF), detailing products and vehicle care solutions is a significant advantage.