Sales & Business Administration Coordinator

About the role

We are looking for a highly organised Sales & Business Administration Coordinator to act as the operational bridge between sales, customer administration, contracts, licensing, CRM and business operations. The role is hands‑on and ideal for someone who enjoys maintaining data accuracy, juggling multiple priorities and seeing tasks through to completion.

Key responsibilities

• Support quotation and contract administration, including renewals and pricing updates.
• Handle customer account enquiries, vendor licence reconciliation and data reporting.
• Administer CRM platforms and ensure customer data is accurate and up‑to‑date.
• Maintain documentation, process‑improvement initiatives and internal knowledge‑sharing sessions.
• Collaborate with sales, technical and operational teams to keep processes aligned.

Required profile

• Strong background in sales support, business administration or operations coordination.
• Experience with quotations, contracts, licensing and commercial administration.
• Excellent attention to detail and ability to manage competing priorities.
• Proactive, self‑directed and comfortable taking ownership of tasks.

Required skills

• Kaseya Quote Manager (KQM) – intermediate experience.
• Autotask Contract Manager – intermediate to advanced experience.
• CRM platforms – experience maintaining accurate customer data.
• Microsoft 365 suite (Excel, Outlook, Teams, SharePoint, Planner, OneNote, Loop, Copilot, Clipchamp) – intermediate proficiency.
• SoftwareOne, Rhipe or equivalent Microsoft licensing portals.
• IT Glue or Keeper for documentation and password management.
• Vendor reporting tools and data reconciliation.