Restaurant Manager - Ella

About the role

A client is looking for an experienced, hands-on Restaurant Manager to lead the operations of a well-established restaurant in Ella and Colombo. The manager oversees daily operations, leads and develops the team, maintains high service standards and drives efficiency and profitability. The role suits a hospitality professional with strong leadership skills and commercial awareness.

Key responsibilities

• Oversee daily restaurant and beverage operations and ensure smooth, efficient service.
• Lead, train, motivate and manage the restaurant team to maintain high service standards.
• Manage staff scheduling, duty rosters and performance.
• Monitor food and beverage costs, inventory, wastage and stock levels.
• Oversee daily sales reporting, POS operations, cash handling and financial controls.
• Maintain high standards of food quality, hygiene, cleanliness and workplace safety.
• Handle guest feedback and complaints professionally.
• Coordinate with suppliers and management on purchasing, operational needs and promotions.
• Monitor sales performance and implement initiatives to improve revenue and profitability.
• Ensure compliance with SOPs, health and safety requirements and operational standards.

Required profile

• 5-8 years of experience in the restaurant or hospitality industry, including at least 2-3 years in a supervisory or managerial role.
• Diploma or degree in Hospitality Management, Hotel Management or a related field.
• Proven experience managing restaurant operations, preferably in a busy restaurant or café.
• Strong leadership, team management and staff development skills.
• Ability to handle operational challenges and make sound decisions under pressure.
• Willingness to work in Ella.

Required skills

• Sound knowledge of food and beverage operations, inventory management and cost control.
• Experience with POS systems, sales reporting and operational KPIs.
• Strong understanding of food safety, hygiene and hospitality service standards.
• Excellent communication, interpersonal and guest-relations skills.

Candidates apply by sending their updated CV through the recruiter's careers channel.