Online Sales & Customer Engagement Executive
The Concept Store by Asian Group of Companies · Colombo
Job description
About the role
We are seeking a friendly, energetic, and sales‑driven professional to manage customer inquiries across our online platforms. You will act as the first point of contact for potential buyers, providing product information and turning interest into sales while delivering excellent service.
Key responsibilities
- Respond to customer inquiries on Instagram, Facebook, WhatsApp, TikTok and other online channels.
- Provide accurate product details, pricing, and delivery information.
- Assist customers in selecting the right products based on their needs.
- Convert inquiries into sales and follow up with prospects to close deals.
- Handle customer concerns professionally and maintain high service standards.
Required profile
- Positive attitude with strong customer‑service orientation.
- Sales‑oriented and target‑driven mindset.
- Excellent communication skills in English and Sinhala; Tamil is a plus.
- Confidence in managing multiple chat conversations simultaneously.
- Previous experience in sales or customer service is advantageous.
Required skills
- TikTok
- WhatsApp Business
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Published 2 weeks ago
Expires 1 month from now
19 views · 0 interested
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The Concept Store by Asian Group of Companies
Colombo
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