Junior Trainer – AI, Google Workspace & Microsoft Solutions

About the role

We are looking for an enthusiastic Junior Trainer to support our sales, technical teams and clients in mastering our AI‑enabled solutions, Google Workspace and Microsoft ecosystems. You will work closely with the Transformation Lead and cross‑functional teams to translate technical concepts into clear, value‑driven presentations and demos.

Key responsibilities

• Assist in delivering training sessions, workshops and product demonstrations for internal staff and external clients.
• Help create and update training materials covering Google Workspace, Microsoft solutions and emerging AI tools.
• Support mock presentations and practice sessions to improve technical demonstration skills.
• Continuously learn updates on GWS, Microsoft technologies and AI methodologies to keep content current.
• Collaborate with sales and technical teams to understand client learning needs.
• Gather feedback from training sessions and refine curriculum quality.

Required profile

• 1–2 years of experience in training, pre‑sales support, customer success or technical presentation.
• Basic familiarity with Google Workspace and Microsoft enterprise tools.
• Exposure to AI concepts is a plus.
• Excellent verbal and written communication skills.
• Strong curiosity and a growth mindset.

Required skills

• Google Workspace
• Microsoft enterprise tools
• AI tools (basic exposure)