Junior Reservations Executive (Colombo)

About the role

As a Junior Reservations Executive you will support the Reservations Manager in coordinating accommodation, transport and activity bookings for Intrepid Travel’s Sri Lanka itineraries. Based in Colombo, you will ensure reservations are accurate, budgeted and ready for each trip.

Key responsibilities

• Confirm and record accommodation, transport and activity bookings.
• Handle booking queries, cancellations and last‑minute changes.
• Communicate with local suppliers to secure confirmations and resolve issues.
• Monitor reservation requests and maintain up‑to‑date booking systems.
• Assist in budgeting and reporting of reservation data.

Required profile

• 1‑2 years experience in travel, DMC or reservations.
• Strong communication skills in English and local languages.
• Excellent organisational ability and attention to detail.
• Ability to manage multiple tasks and meet deadlines.
• Passion for travel and willingness to work in a global environment.

Required skills

• Proficiency in Microsoft Word.
• Proficiency in Microsoft Excel.
• Proficiency in Microsoft Outlook.

What we offer

• Flexible work arrangements, including work‑from‑home options.
• Four weeks paid vacation per year.
• Free Intrepid trip annually plus discounts for family and friends.
• Additional five days leave for Intrepid trips.