Inside Sales Executive – Customer Engagement

About the role

We are seeking a motivated Inside Sales Executive to join our growing team in Colombo 03. The role focuses on engaging existing and prospective customers through phone and email, understanding their needs, and promoting our products and services.

Key responsibilities

• Contact existing and potential clients via phone calls and emails.
• Identify customer requirements and provide accurate information about company offerings.
• Handle inquiries, coordinate with internal teams, and ensure timely resolution.
• Maintain positive relationships to support business growth.
• Collaborate with team members to achieve individual and collective sales targets.

Required profile

• Minimum 1.5 years of experience in inside sales, tele‑sales, or business development.
• Excellent communication skills in English and Sinhala; Tamil is an advantage.
• Comfortable working in a target‑driven environment.
• Strong negotiation and interpersonal abilities.
• Team‑player with good customer handling and relationship‑building skills.

Required skills

What we offer

• Monthly salary ranging from LKR 60,000 to 70,000.
• Commission opportunities after successful completion of a 6‑month probation period (subject to management approval).
• Office‑based role located in Colombo 03 with no travel required for sales activities.