Housekeeper

About the role

We are looking for a dedicated Housekeeper to join our luxury resort team in Batticaloa. You will ensure guest rooms, bathrooms and public areas are maintained to the highest standards, contributing to a memorable stay for our international and local guests.

Key responsibilities

• Clean and tidy guest rooms, bathrooms and public spaces, including making beds, dusting, vacuuming and replenishing linens and amenities.
• Handle laundry operations, sort, wash and care for linens and guest clothing according to resort standards.
• Manage room supplies, report maintenance issues and ensure all areas are safe and hygienic.
• Respond promptly and courteously to guest requests and support colleagues during busy periods.
• Follow established cleaning procedures, safety guidelines and resort policies.
• Maintain a professional appearance and contribute to a welcoming environment.

Required profile

• Strong laundry handling skills and knowledge of cleaning products and safety practices.
• Effective communication and customer‑service abilities.
• Excellent organization skills to manage cleaning schedules and storage areas.
• Ability to participate in training and assist new team members.
• Prior housekeeping or hospitality experience, attention to detail and reliability.
• Physical capability to stand, lift, bend and work flexible hours, including weekends and holidays.

Required skills