Head of Retail Sales

About the role

Ironwood Capital Partners is hiring a Head of Retail Sales to lead a LKR 500 Mn revenue retail business within its portfolio. This is a hands‑on leadership role for an experienced retail operator to drive sales growth, strengthen operations, and scale a consumer‑facing B2C business backed by institutional capital.

Key responsibilities

• Lead all aspects of the retail business including sales, operations, branding & marketing, and customer experience.
• Develop and execute strategies to grow revenue and profitability across multiple retail channels.
• Drive outlet expansion, performance improvement, and customer engagement initiatives.
• Lead and develop a strong retail team with a culture of accountability and excellence.
• Use data‑driven insights to monitor trends, identify opportunities, and guide business decisions.

Required profile

• Bachelor’s degree in Business Management, Marketing, or related field.
• 5+ years of leadership experience in retail operations management, preferably in service‑oriented or franchise‑based businesses.
• Proven track record in multi‑outlet leadership, retail expansion, and enhancing customer experience.
• Strong people management, communication, and analytical skills.
• Entrepreneurial mindset with a hands‑on approach and strong execution capability.