Head of Retail Sales

About the role

Ironwood Capital Partners is seeking a dynamic Head of Retail Sales to lead a LKR 500 million revenue retail business within its portfolio. This hands‑on leadership position requires an experienced retail operator to drive sales growth, strengthen operations, and scale a consumer‑facing B2C business backed by institutional capital.

Key responsibilities

• Lead all aspects of the retail business, including sales, operations, branding, marketing, and customer experience.
• Develop and execute strategies to grow revenue and profitability across multiple retail channels.
• Drive outlet expansion, performance improvement, and customer engagement initiatives.
• Build and develop a high‑performing retail team with a culture of accountability and excellence.
• Utilise data‑driven insights to monitor trends, identify opportunities, and guide business decisions.

Required profile

• Bachelor’s degree in Business Management, Marketing, or a related field.
• Minimum 5 years of leadership experience in retail operations, preferably in service‑oriented or franchise‑based environments.
• Proven record of multi‑outlet leadership, retail expansion, and enhancing customer experience.
• Strong people‑management, communication, and analytical abilities.
• Entrepreneurial mindset with a hands‑on approach and strong execution capability.

Required skills