Head of Quality Assurance

About the role

A leading manufacturing company in Sri Lanka is looking for an accomplished Head of Quality Assurance to lead its quality function and drive a culture of operational excellence. This is a strategic leadership opportunity for an experienced quality professional who can strengthen quality management systems, ensure regulatory compliance, improve manufacturing standards and drive continuous improvement.

Key responsibilities

• Develop, implement and oversee the organisation's overall Quality Assurance and Quality Control strategy.
• Establish and maintain Quality Management Systems (QMS) in line with international standards, including ISO requirements.
• Ensure consistent product quality, process compliance and adherence to customer specifications and regulatory requirements.
• Lead quality audits, inspections, root cause analysis and CAPA initiatives.
• Drive continuous improvement to minimise defects, reduce waste and improve efficiency.
• Work with Production, Engineering, Supply Chain and other departments to embed quality throughout manufacturing.
• Lead, mentor and develop the quality assurance team.
• Monitor quality KPIs and present recommendations to senior management.
• Strengthen supplier quality management and customer satisfaction.

Required profile

• Bachelor's degree in Engineering, Manufacturing, Science, Quality Management or a related discipline; a postgraduate qualification or professional certification in Quality Management is an added advantage.
• Minimum 10-15 years of relevant experience in quality management within manufacturing, including significant senior leadership experience.
• Proven experience leading quality teams and implementing organisation-wide quality improvement initiatives.
• Strong analytical, problem-solving, communication and leadership abilities, with a strategic mindset and stakeholder influence.

Required skills

• Quality Management Systems and ISO standards
• Quality auditing
• Continuous improvement methodologies