Functional Trainer & Business Applications Consultant – Service & Asset Management

About the role

The IFS Academy is seeking a dynamic individual to act as both a Functional Trainer and a Consultant for Business Applications in Service Management and/or Asset Management. You will design, deliver and continuously improve training programmes for internal teams, partners and customers worldwide.

Key responsibilities

• Design, develop and deliver functional training courses using classroom‑based and virtual methods.
• Contribute as a subject‑matter expert to self‑paced and micro‑learning content for Service Management and Asset Management domains.
• Evaluate and enhance training materials based on feedback and product updates.
• Maintain up‑to‑date knowledge of IFS product releases and emerging industry practices.

Required profile

• Good understanding of Service Management and/or Asset Management processes and related industry solutions.
• Degree in Production & Maintenance, Chemical & Process, Mechanical engineering or related field with 1‑3 years of relevant experience.
• Previous experience with IFS products as a consultant, product specialist or similar role is a strong advantage.
• Passion for training, excellent English communication skills and ability to present information clearly.
• Service‑oriented, organized, analytical and willing to travel on overseas assignments.

Required skills

• IFS Business Applications
• Service Management domain knowledge
• Asset Management domain knowledge