Front Office Executive – Reception & Administrative Support

About the role

The Front Office Executive is the first point of contact for visitors and callers, ensuring a professional and welcoming experience. Based at JLL’s office, you will manage the reception area, support day‑to‑day administrative tasks and contribute to the smooth operation of property and asset management services.

Key responsibilities

• Greet and direct visitors, providing a warm and efficient reception experience.
• Answer, screen and distribute incoming calls, maintaining accurate telephone registers.
• Maintain and update front‑office displays, magazines, newspapers and other client‑facing materials.
• Maintain records and databases, including client contacts, call tracking and telephone logs.
• Support general administrative duties, help‑desk tasks and preparation of monthly management reports.
• Assist with conference‑room scheduling, event coordination and occasional floral arrangements.
• Participate in emergency evacuation procedures and ensure compliance with company regulations.
• Collaborate with the property manager to support daily property operations and administrative functions.

Required profile

• Diploma or equivalent qualification (preferred).
• 1–5 years of experience in front‑desk management or reception.
• Proven experience with continuous‑improvement initiatives and client reporting.
• Strong customer‑service orientation and ability to handle difficult issues.
• Professional appearance and demeanor.

Required skills