Front Desk Representative – Front Office & Administration Executive

About the role

We are looking for a professional and service‑oriented Front Desk Representative to manage the reception area and support daily administrative tasks. The successful candidate will be the first point of contact for visitors and callers, ensuring a welcoming and efficient experience while handling a variety of office duties.

Key responsibilities

• Greet visitors, answer and route incoming calls, emails and inquiries.
• Maintain visitor logs, schedule appointments and manage meeting‑room bookings.
• Handle incoming and outgoing mail, parcels and courier services.
• Provide administrative assistance such as preparing documents, filing, and updating records.
• Coordinate office supplies, liaise with vendors and support travel arrangements, events and onboarding activities.

Required profile

• Diploma or professional qualification in Business Administration, Office Management, Secretarial Studies or a related field.
• At least one year of experience in front‑office, reception or administrative support.
• Strong verbal and written communication skills in English; Sinhala or Tamil is a plus.
• Professional appearance, courteous demeanor and high attention to detail.
• Ability to multitask, work independently and maintain confidentiality.

Required skills

• Proficiency in Microsoft Office
• Proficiency in Google Workspace