Front Desk Receptionist

About the role

We are looking for a professional Front Desk Receptionist to be the first point of contact for visitors and callers at our Sri Jayawardenepura Kotte office. You will create a welcoming atmosphere while supporting the daily operations of our education and visa consultancy.

Key responsibilities

• Greet guests, answer and route phone calls with courteous phone etiquette.
• Manage the front‑desk area, including handling incoming and outgoing correspondence.
• Maintain appointment schedules and coordinate meeting rooms.
• Perform routine clerical tasks such as filing, data entry, and document preparation.
• Provide clear information about our services and assist with basic student inquiries.
• Support the counseling and administration teams to ensure smooth office operations.

Required profile

• Strong reception and clerical skills with the ability to manage front‑desk duties efficiently.
• Excellent communication and customer‑service abilities.
• High level of attention to detail and strong organizational capabilities.
• Prior experience in a receptionist or administrative support role is preferred.

Required skills

• Proficiency in Microsoft Office tools (Word, Excel, PowerPoint).
• Fluency in English; knowledge of local languages is an advantage.