Finance Operations Officer – Hybrid, Colombo

About the role

Trust Payments is seeking a Finance Operations Officer to join its hybrid team in Port City, Colombo. The role focuses on executing financial operations for acquiring entities, handling merchant settlements, reconciliations and supporting internal and external reporting.

Key responsibilities

• Process daily financial transactions, ensuring timely and accurate merchant payments.
• Perform multi‑currency merchant reconciliations and alternative payment method reporting.
• Handle negative balance set‑offs, investigations of returned payments and calculate DCC, FEXCO and third‑party commissions.
• Execute safeguarding calculations and liaise with the Treasury manager for weekly cash calculations.
• Support customer service queries and provide accounting and control assistance.

Required profile

• Strong attention to detail and ability to work independently.
• Proficiency in English and standard desktop tools.
• Experience with data handling using Microsoft Excel and Word.
• Ability to drive process improvement in a fast‑paced environment.
• Commitment to professional development and high personal accountability.

Required skills

• Microsoft Excel
• Microsoft Word

What we offer

• Competitive salary paid in GBP with 0% personal income tax.
• Flexible hybrid work arrangement.
• Comprehensive wellness initiatives, mental health resources and extensive leave provisions.
• Family‑oriented policies including maternity, paternity and adoption leave.
• Pension scheme, healthcare plans and life assurance.
• Opportunities for continuous professional development and career advancement.