Facilities Executive - Property Management

About the role

JLL is hiring a Facilities Executive for its Property Management business in Colombo, Sri Lanka. The role covers the entire Property Management Services provided at the site, ensuring smooth operations through efficiency, innovation and technology. You will work alongside the Operations Manager, supporting the delivery of quality property management services to clients.

Key responsibilities

• Oversee day-to-day property operations, maintenance and service delivery.
• Lead, develop and manage site teams and outsourced service providers.
• Monitor budgets, SLAs, KPIs, billing accuracy, invoicing and payment collections.
• Conduct regular site inspections to maintain facility standards.
• Manage vendor performance, contracts and service quality.
• Ensure compliance with health, safety, risk and statutory requirements.
• Handle occupant concerns, complaint resolution and stakeholder communications.
• Support annual budgeting, reporting and operational planning.
• Manage emergency situations, business continuity and risk mitigation.
• Prepare management reports and maintain accurate operational documentation.
• Coordinate with clients, authorities, contractors and internal stakeholders.

Required profile

• Residential property management professional with at least one to two years of experience.
• Team-oriented leader able to build and motivate a flexible team.
• Critical thinker with strong communication and interpersonal skills.
• Able to handle an up-tempo work environment.

Required skills

• Working knowledge of condominium management software (helpful).
• Ability to keep track of budgets, financial transactions, vendor contracts, invoices and insurance.

What we offer

• Competitive pay and a benefits package.
• An inclusive, entrepreneurial work environment.