Executive – CRM, Admin & Business Support

About the role

We are looking for a versatile, customer‑centric Executive to manage front‑office reception, showroom administration, CRM activities and provide cross‑functional operational support within a leading automotive enterprise.

Key responsibilities

• Manage front‑office reception, greet visitors and handle telephone inquiries using PABX systems.
• Coordinate administrative tasks across Sales, Marketing, Finance, HR and showroom operations.
• Organise filing systems, meeting schedules and prepare sales & marketing documents such as quotations and invoices.
• Conduct outbound calls, follow up leads, collect feedback and maintain the CRM database.
• Gather market intelligence, monitor competitor activities and track local market developments.
• Oversee daily showroom and office administration, facility maintenance and inventory supplies.
• Prepare business presentations, spreadsheets, reports and other documentation using MS Office tools.

Required profile

• Diploma in Marketing, Business Studies, Business Administration or related field.
• Minimum 2 years of experience in administration, front‑office customer service or CRM coordination.
• Excellent written and spoken English with strong interpersonal and telephone etiquette.
• Strong organisational abilities, attention to detail and multitasking skills.

Required skills

• Practical experience with ERP‑type systems.
• Experience using CRM platforms.
• Proficiency with PABX communication tools.
• High proficiency in Microsoft Excel and PowerPoint.
• Overall strong MS Office skills.