Credit Control Executive

About the role

We are seeking a proactive Credit Control Executive to join our Finance team in Colombo. You will own the end‑to‑end accounts receivable process, manage client credit limits, and drive timely collections to support healthy cash flow.

Key responsibilities

• Monitor customer accounts and follow up on outstanding invoices.
• Assess and manage client credit limits in line with company policy.
• Prepare ageing reports, highlight overdue accounts and flag high‑risk exposures.
• Investigate invoice disputes and coordinate resolutions with sales and operations.
• Reconcile customer accounts and allocate receipts accurately in Xero.
• Communicate payment plans, reminders and collection calls with clients.
• Maintain credit control records and support month‑end close, including provisions for doubtful debts.
• Produce collections and cash‑flow forecasts for management.
• Coordinate recovery actions with legal or external parties when needed.
• Report collection performance and risk exposure to the Regional Director, Finance.

Required profile

• Assertive yet diplomatic when handling sensitive payment discussions.
• Highly organized with a disciplined follow‑up approach.
• Trustworthy and discreet with confidential financial information.
• Results‑oriented and proactive in reducing overdue balances.
• Fluent in English and Sinhala; Tamil proficiency is a plus.

Required skills

• Proficiency in Xero accounting software.
• Strong Excel skills, including ageing analysis, pivot tables and reconciliation workflows.

What we offer

• Spacious office in the heart of Colombo with unlimited tea, coffee and snacks.
• Open‑minded, multicultural team that values diversity.