Assistant Manager – HR Business Support

About the role

The Assistant Manager – HR Business Support provides operational support for people matters across the site, partnering with HR functions and business leaders to deliver a seamless employee experience. The role also engages external stakeholders, including regulators, to ensure compliance and support governance initiatives.

Key responsibilities

• Partner with site leadership and senior HR colleagues to implement HR strategies and governance frameworks.
• Manage statutory and internal compliance, ensuring adherence to HSBC policies and external regulatory requirements.
• Oversee payroll delivery, guaranteeing legislative compliance, accurate financial reporting, and a smooth employee experience.
• Handle vendor management and HR budget responsibilities, assessing risk and ensuring effective control.
• Participate in HR planning activities, including financial, technological, and resource planning.
• Collaborate with Delivery Services and regional Payroll teams to support cross‑functional initiatives.

Required profile

• Strong understanding of HR operational processes and people management.
• Experience working with regulators and external stakeholders.
• Knowledge of financial management, planning, and reporting within an HR context.
• Ability to work collaboratively across multiple functions and regions.

Required skills