Aftersales Service Engineer – HVAC

About the role

The Aftersales Service Engineer (HVAC) will provide on‑site technical support to clients, ensuring HVAC systems operate efficiently and reliably. This role involves regular client visits, troubleshooting, maintenance, and urgent 24/7 assistance.

Key responsibilities

• Conduct regular client visits and provide HVAC technical support, troubleshooting, maintenance, and repairs.
• Coordinate with technicians and internal teams to resolve client requirements and service issues.
• Monitor HVAC systems, identify potential issues, and recommend corrective actions.
• Maintain client communication and prepare service/technical reports.
• Provide 24/7 support for urgent client requirements and follow up on after‑sales opportunities.

Required profile

• Bachelor’s Degree or Higher Diploma in Mechanical/HVAC Engineering or related field.
• Hands‑on HVAC experience in installation, maintenance, troubleshooting and repair.
• Experience in aftersales, service or field engineering is preferred.
• Strong communication and client‑handling skills.
• Willingness to travel regularly and be available for 24/7 support.

Required skills

• HVAC installation
• HVAC maintenance
• HVAC troubleshooting
• HVAC repair
• Mechanical/HVAC engineering knowledge