Aftersales Service Engineer (HVAC)

About the role

Abans PLC, a leading consumer durables distributor in Sri Lanka, is seeking an Aftersales Service Engineer specialized in HVAC. The role involves providing technical support, maintenance and repair services for air‑conditioning systems across the country, ensuring high customer satisfaction.

Key responsibilities

• Conduct regular client visits to deliver HVAC technical support, troubleshooting, maintenance and repairs.
• Coordinate with technicians and internal teams to resolve client requirements and service issues.
• Monitor HVAC systems, identify potential problems and recommend corrective actions.
• Maintain client communication and prepare service/technical reports.
• Provide 24/7 support for urgent client requirements and follow up on after‑sales opportunities.

Required profile

• Bachelor’s Degree or Higher Diploma in Mechanical/HVAC Engineering or a related field.
• Hands‑on experience in HVAC installation, maintenance, troubleshooting and repair.
• Experience in after‑sales service or field engineering is preferred.
• Strong technical and client‑handling skills with willingness to travel regularly and be on call 24/7.

Required skills

• HVAC installation
• HVAC maintenance
• HVAC troubleshooting
• HVAC repair