Administrative Manager – Operations Support

About the role

Our client is seeking an experienced Administrative Manager to lead day‑to‑day administration and operations support across multiple locations. The role works closely with the COO and senior leadership to ensure smooth execution of business processes.

Key responsibilities

• Lead and oversee daily administration and business support functions.
• Coordinate administrative and operational requirements across several sites.
• Maintain contracts, records, renewals, deadlines and key company documentation.
• Monitor tasks, supplier matters, maintenance needs and internal follow‑ups.
• Manage and improve workflow systems such as ClickUp.
• Prepare dashboards, reports, action trackers and task summaries for management.
• Develop, implement and maintain SOPs, checklists and internal processes.
• Support the use of productivity, automation and AI tools, including Claude AI.
• Assist the COO and senior management with coordination, reporting and follow‑up activities.

Required profile

• 5+ years of experience in administration, operations support, office or business support.
• Previous experience supporting senior management.
• Strong organisational, coordination, follow‑up and time‑management abilities.
• Excellent written and spoken English.
• Proactive, dependable and hands‑on with a strong sense of ownership.

Required skills

• ClickUp (or similar workflow management platforms).
• Monday.com or Asana.
• Claude AI or comparable AI productivity tools.
• Comfort with modern technology, automation and AI tools.