Senior Executive - Global Travel and Admin Ops (Night Shift)

About the role

This role sits in LSEG's Group Travel and Administration Team and delivers a high-touch, end-to-end executive travel service to a large base of travellers across several group companies and international points of sale. It covers complex itineraries, ticket combinations and visas in line with the Global LSEG Travel & Expense Policy and Guidelines, and ensures the Group's Duty of Care by mitigating travel risks. The position works on a night shift (6:30 PM to 3:30 AM or 9:30 PM to 6:30 AM Sri Lanka Time), follows the UK calendar, and is hybrid with three days in the office each week.

Key responsibilities

• Coordinate end-to-end business travel arrangements with executives, Executive Assistants, the corporate travel agency and other suppliers.
• Support in-trip issues such as itinerary changes, travel extensions and disruptions.
• Monitor geopolitical developments and travel risks and advise travellers accordingly.
• Apply the Travel & Expense Policy and Guidelines to support compliance.
• Support Concur and similar platforms, including configuration updates, testing and troubleshooting, and handle end-user queries.
• Advise employees on passport, visa and international travel requirements.
• Manage travel payments, invoicing, cost and credit card reconciliation.
• Book flights, accommodation and ground transportation for executives.
• Maintain office systems, records and filing, and cover colleagues during absences.

Required profile

• Bachelor's degree or equivalent.
• 3+ years of experience in an in-house corporate travel function, corporate travel agency, international airline or international hotel group.
• IATA Airline Fares and Ticketing qualification or equivalent preferred.
• Comfortable working night shifts on a roster and flexible for weekend on-call support.
• Professional, polished, with experience supporting business and executive travellers.

Required skills

• Strong Microsoft Office, especially Excel and PowerPoint.
• Analytical tools such as Excel, Power BI and Dynamics.
• Excellent English communication, attention to detail and stakeholder management.