Sales Performance Management Operations Analyst

About the role

EY Strategy Execution & Operations (SE&O) is hiring a Sales Performance Management Operations Analyst in Colombo. The role provides hands-on operational, compliance, audit and governance support across recurring Sales Performance Management processes, coordinating deal validation, questionnaires, audits, mailbox activity, documentation, data checks, reporting, user administration and business follow-up. It also covers trained backup for PowerApps, reporting and access administration, and sits at Supervising Associate - Assistant Manager level.

Key responsibilities

• Deal operations: administer and triage the Deal Impact mailbox, track requests, support Mega Deal oversight and eligibility validation, and respond to seller and business partner inquiries.
• Questionnaire and audit administration: coordinate win validation questionnaires, administer T4C audits, credit reviews and contingent fee compliance, reconcile credit adjustments and support renewal and expansion audit programs.
• Compliance and governance: run recurring controls, monitor due dates and exceptions, support segregation of duties, identify control gaps and help prepare audit responses and compliance reports.
• Data and reporting: validate data, reconcile and report on SPM activities, support data loads, UAT and deployment validation, and provide backup support for PowerApps, Power BI and access administration.
• Stakeholder coordination: work with sellers, business leaders, Finance, Compensation, Compliance, Audit and Operations, maintain trackers and job aids, crosstrain and contribute to automation improvements.

Required profile

• 7+ years of relevant work experience.
• Bachelor's or master's degree.
• Experience in operations coordination, compliance administration, audit support, sales operations, compensation operations or another transaction-based process.
• Ability to manage trackers, deadlines, documentation and stakeholder follow-up with attention to detail.
• Experience handling confidential or sensitive information with discretion.

Required skills

• Strong proficiency in Microsoft Excel and Microsoft 365.
• Preferred: PowerApps, Power Automate, Power BI, SharePoint, data integrations and user-access administration.
• Preferred: experience in EY, a Big 4 firm, professional services or a global matrix environment, and in audits, control testing, reconciliations and evidence management.