Junior Network Administrator

About the role

Daraz Sri Lanka is looking for a Junior Network Administrator to monitor network availability and performance, troubleshoot hardware and software issues, and provide network support. The role also covers end-user connectivity, device maintenance and Tier 1 and Tier 2 incident support.

Key responsibilities

• Monitor network availability and performance, diagnose hardware or software issues and implement fixes
• Support end-user connectivity including VPN, wireless networks and access ports
• Maintain and update network documentation, asset inventories, VLAN and IP allocations and runbooks
• Install, configure and maintain networking devices such as switches, routers and firewalls
• Perform routine maintenance such as patch application, server reboots and backup verification
• Assist with security measures such as firewall rules, anti-virus management and intrusion detection monitoring
• Provide Tier 1 and Tier 2 support for network incidents and tickets, escalating when necessary
• Collaborate with IT teams, vendors and service providers on network support and troubleshooting

Required profile

• Bachelor's degree in Computer Science, Information Technology or a related field
• 3-4 years of experience in Network Administration
• Certifications in Networks (CCNA), Cloud Computing or AI
• Analytical, problem-solving and organizational skills, with strong attention to detail and teamwork
• Fluency in English, spoken and written

Required skills

• Familiarity with TCP/IP, LAN/WAN architecture, VLANs, DHCP, DNS and basic routing protocols
• Network administration and device configuration