Junior Executive - Ticketing & Reservation

About the role

SLP Group, an international conglomerate active in Sri Lanka, India, Maldives, Singapore, Seychelles and Mauritius, is looking for a Junior Executive to handle travel ticketing and reservation duties. The role covers procuring air tickets, planning travel schedules and managing accommodation and transport bookings.

Key responsibilities

• Procure air tickets in line with travel requirements and budgetary constraints.
• Plan and oversee travel schedules, including flights, accommodation, transportation and other logistics.
• Evaluate airfare options to find the most cost-effective and efficient solutions.
• Handle travel requirements such as approvals, boarding passes, seat selection and documentation.
• Maintain relationships with travel vendors and visa consultants.
• Coordinate reservations for accommodation, transportation and other travel services.

Required profile

• At least one to two years of experience in a relevant field.
• Full or partial qualification in a relevant field.
• Previous customer service experience is an advantage.
• Ability to work under pressure and meet deadlines; availability to work additional hours as required.

Required skills

• Excellent communication skills and strong command of English.
• Strong computer literacy and proficiency with MS Office.