Call Center Executive
META CORP PVT LTD · Colombo
Job description
About the role
This full‑time, on‑site position in Colombo involves handling customer interactions across telephone, web chat, email and text messaging. The Call Center Executive will ensure high‑quality service, resolve issues promptly and support sales initiatives.
Key responsibilities
- Handle inbound and outbound customer contacts via phone, chat, email and SMS.
- Respond to inquiries, resolve issues and maintain customer satisfaction.
- Provide friendly, efficient communication and assist with sales processes.
- Deliver consistent, high‑quality service in line with company standards.
Required profile
- Proficiency in customer support and service to address inquiries and solve problems.
- Strong communication skills for effective multi‑channel engagement.
- Experience in contact centers and sales environments.
- Ability to work in a fast‑paced setting while remaining professional and patient.
- Adaptability to collaborate within a team and take initiative on independent tasks.
Questions fréquentes
Why are you reporting this job?
Explore further
Salaries, guides and searches in Sri Lanka.
Apply in 30 seconds
Enter your email to apply. An account will be created automatically.
By continuing, you accept our terms of use.
Already have an account? Login
Published 2 days ago
Expires 1 month from now
9 views · 0 interested
Boost your chances
Upload your CV — we will match you with relevant openings.
Analyzing your CV...
META CORP PVT LTD
Colombo
Related job offers
-
Customer Service Specialist – Thai (Relocate to Colombo)
Keyworth Prime Inc. Colombo -
Customer Support Specialist
Quess Lanka Colombo -
Customer Care Executive
Abans Group Sri Lanka Colombo -
Customer Service Assistant - Online Sales
Arienti Negombo -
Customer Support Specialist
Rockland Distilleries (Pvt) Ltd Colombo