Student Counsellor

About the role

The British Institute of Engineering and Technology (BIET Campus) is hiring a Student Counsellor in Colombo. The role guides prospective students through academic programmes and the admissions process, and handles student enquiries by phone, WhatsApp, social media and walk-ins. Candidates with 1-3 years of relevant experience in student counselling, admissions, sales or customer service are particularly sought after.

Key responsibilities

• Guide prospective students on academic programmes, entry requirements and study pathways.
• Handle student enquiries through calls, WhatsApp, social media and walk-ins.
• Follow up with students promptly and help them through admissions and registration.
• Maintain accurate student records and work toward monthly enrolment targets.

Required profile

• Diploma or degree in a relevant field.
• 1-3 years of experience in student counselling, admissions, sales or customer service.
• Good command of English and Sinhala; Tamil is an added advantage.
• Strong communication and interpersonal skills.
• Well organised, self-motivated and target oriented.

To apply, send your CV to the institution's contact details listed in the original posting.