Junior Customer Care Executive
Abans Group Sri Lanka · Colombo
Job description
About the role
Abans PLC is seeking a Junior Customer Care Executive to join its IT Service team in Colombo. The role involves providing front‑line support to customers of its diverse consumer‑durable brands, ensuring a positive experience across multiple channels.
Key responsibilities
- Respond to customer inquiries and provide timely assistance.
- Resolve issues while maintaining a customer‑oriented approach.
- Handle multiple tasks in a fast‑paced environment and manage time effectively.
Required profile
- Passed GCE O/L and A/L examinations.
- Minimum 1 year experience in a similar customer‑care role.
- Strong communication skills in English and Sinhala.
- Reside within reasonable proximity to Colombo 07 (preferred).
- Available to work Monday to Friday and half‑day on Saturday.
Required skills
- Good knowledge of Microsoft Excel.
- Proficiency with MS Office packages.
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Published 5 days ago
Expires 1 month from now
18 views · 0 interested
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Abans Group Sri Lanka
Colombo
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