Office Administrator – Rapid Prototyping Lab

About the role

We are seeking a responsible and organized Office Administrator to support the day‑to‑day operations of our Rapid Prototyping Lab in Jaffna. The role combines administrative duties with customer liaison to ensure smooth delivery of 3D‑printing services.

Key responsibilities

• Manage daily office activities, including appointments, meetings and deliveries.
• Receive and coordinate customer inquiries, project requests and prepare quotations, invoices and job sheets.
• Track prototype orders from request through to delivery and maintain records of customers, projects, materials and payments.
• Collaborate with technical staff on project requirements, timelines and follow up on approvals and collections.
• Maintain basic inventory, office records and ensure a professional, organized environment.
• Support marketing, social media and customer communication activities.

Required profile

• Diploma or equivalent in Business Administration, Management, IT or related field.
• Strong communication and interpersonal abilities.
• Ability to work independently and as part of a team.
• Interest in technology, 3D printing, design or engineering is an advantage.

Required skills

• Proficiency with MS Office.
• Experience using Google Workspace.
• Basic knowledge of 3D printing and rapid prototyping.