Head of Operations, Clinical Quality & Governance – Laboratories

About the role

Hemas Hospitals & Hemas Labs is looking for an MBBS-qualified medical professional to lead laboratory operations, clinical quality, governance and compliance across its growing laboratory network. The role combines medical expertise with leadership, driving continuous improvement and patient safety.

Key responsibilities

• Lead end-to-end laboratory processing operations across the network, ensuring efficient and seamless service delivery.
• Drive clinical quality, patient safety, governance and compliance across all laboratory operations.
• Establish and maintain high standards for laboratory processes, quality systems and regulatory requirements.
• Monitor operational and clinical performance, identify gaps and implement continuous improvement initiatives.
• Work closely with laboratory teams, medical professionals and key stakeholders to strengthen operational and clinical excellence.

Required profile

• MBBS-qualified medical professional with strong experience in laboratory operations.
• Should hold SLMC registration.
• Proven experience in clinical quality, laboratory governance and compliance.
• Strong understanding of end-to-end laboratory processes and quality standards.
• Excellent leadership, decision-making, communication and stakeholder management skills.

Candidates should apply by submitting their CV together with the contact details of two non-related referees within seven days of the advertisement.