Front Office & Administration Executive

About the role

A fast-growing premium workspace company in Sri Lanka is looking for a Front Office & Administration Executive to lead customer engagement, onboarding, operations and community management across several locations in Colombo. The role suits someone with experience in hospitality, co-working, real estate or customer experience who can deliver a premium customer journey while managing teams and operations.

Key responsibilities

• Welcome visitors professionally and handle incoming calls, emails and general inquiries by directing them to the right person or department.
• Maintain visitor records, coordinate appointments, manage meeting room bookings and keep the reception area tidy.
• Handle incoming and outgoing mail, documents, parcels and couriers, ensuring timely distribution.
• Provide administrative support such as scheduling meetings, preparing documents, maintaining files, updating records and handling routine correspondence.
• Manage office supplies, coordinate with vendors and service providers, and support travel arrangements, company events and employee onboarding.

Required profile

• Diploma or professional qualification in Business Administration, Office Management, Secretarial Studies or a related field.
• 1+ years of experience in front-office operations, administration, reception or a similar role is preferred.
• Strong verbal and written communication in English; proficiency in Sinhala and/or Tamil is an advantage.
• Professional appearance, courteous and service-oriented approach, with strong attention to detail and confidentiality.

Required skills

• Proficiency in Microsoft Office or Google Workspace.
• Strong organization, coordination and time-management skills.
• Ability to multitask and work efficiently with minimal supervision.

To apply, send your CV through the recruiter's careers channel.