Executive – Office Administration & Front Office

About the role

A leading FMCG company is looking for an Executive – Office Administration & Front Office in Colombo, Sri Lanka. The role manages the day-to-day front office and administrative operations, covering reception, visitor handling, telephone calls and correspondence, meeting coordination and keeping the office premises clean and professional.

Key responsibilities

• Handle incoming calls, answer general inquiries, direct calls to the right departments and make sure messages are passed on accurately and promptly.
• Oversee front desk operations, welcome visitors, coordinate appointments and give guests a professional, courteous experience.
• Handle incoming and outgoing correspondence, letters, documents and courier packages, with proper recording, distribution and follow-up.
• Coordinate meeting schedules, keep meeting-room calendars and ensure meeting facilities are ready.
• Supervise housekeeping across the office, including reception, meeting rooms, pantry and common areas.
• Monitor pantry needs, manage refreshments and keep supplies available for employees, visitors and meetings.
• Maintain stationery and consumable inventories, track usage and arrange replenishment.
• Keep administrative documentation, visitor logs and office records accurate and confidential.
• Coordinate with external vendors such as cleaners, couriers and maintenance providers.
• Provide administrative support such as document preparation, photocopying, scanning and filing.
• Arrange transportation, refreshments and meals for employees, visitors and official engagements with drivers and suppliers.
• Support the planning and running of internal meetings, corporate events and other office activities.

Required profile

• Diploma in Business Administration or equivalent.
• At least 2 years of experience in front office, office administration, reception or a similar administrative support role.
• Hands-on experience with reception duties, visitor coordination, telephone operations and general office administration.
• Good understanding of office coordination, meeting arrangements, courier handling, inventory management and facilities coordination.
• Excellent communication and interpersonal skills in English and Sinhala.
• Pleasant personality, professional attitude, attention to detail and a customer-focused approach.

Required skills

• Proficiency in Microsoft Office, especially Outlook, Word and Excel.
• Strong organizational, multitasking and time-management abilities.